Your Points of Contact

We're here for you! Find out who you and your customers can contact for support or information. 

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Leverage the MyCarrier Team

Utilize the many resources available to you and your customer, including the Carrier Channel, Customer Service, and Account Executive Teams!  

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Carrier Channel Team: This is your carrier point of contact. Email this team for any general questions you have about the MyCarrier platform or your rep portal.

Customer Support Team: This is who you or your customers can contact with any questions you have about the platform in general, including how to get set up and how specific features and capabilities work. You and your customers can also contact this team via email or through the chat feature for troubleshooting in the platform.

Account Executive Team: Have questions about our platform add-ons and subscription plans? This team is available via email to educate you and your customers on how MyInvoiceHub, MyIntegrations, Truckload, and Advanced Analytics works! 

Schedule a Demo: Schedule live demos that include both you and your customers. Your customer expertise + our Senior AE's platform expertise = the dream team!

 

 

 

Have Questions?

Contact your carrier channel team at ccm@mycarrier.io.