Listen to the CEO of MyCarrier discuss why the platform is truly beneficial for both carriers and shippers.
Send this informational flyer to your customer so they can discover how the platform leads to a more efficient workflow and better shipping outcomes.
Get a better understanding of the people, resources, and tools available to you and your customers in this platform ecosystem. In this exercise you can articulate how each system interacts together.
Now that you know why this platform matters to you and your customers, it's time to dive into your customer's shipping experience. We'll provide you with 10 specific questions that tie customers back to the platform's benefits. This, along with other winning strategies, will arm you with the information you need to succeed!
You will learn the 5 steps to success, including 1) Identifying Target Accounts, 2) Finding Customer Pain Points, 3) Explaining the Platform, 4) Inviting Customers to the Platform, and 5) Customer Follow up.
Once you've uncovered your customer's shipping process, it's time to send an invite. This step-by-step process will show you how.
Learn the simple steps it takes to upgrade your LTL platform, as well as features that make the system your one-stop-shop for all your shipping needs.
Often times it takes more than a simple invitation to get a shipper moving what matters most. Learn what it takes to follow up properly to increase your book of business.
Once you've sent a customer invitation, it's important to approach them in a strategic way. Learn how to target customer profiles, including best practices in following up on unanswered questions.
It's time to test your knowledge with this feature, benefit, solution worksheet. Afterward, you'll feel confident enough to take what you've learned and apply it to your advantage.
Knowing what roles engage with a TMS solution and how they might utilize the technology, will help you with curating your message during the demo.
Review what you've learned so far with this customer experience practice worksheet.
Following up is critical in building your book of business. Watch how we recommend the proper follow-up process.
Let's get to performing the tasks that will ensure a successful onboarding and help to get the customer shipping immediately with confidence.
Need pricing fast, complete the form.
Understanding your competitors is important if objections are raised about a competing platform. This will help.
Watch how Bobby Russell explains the value of full protection cargo insurance and what it means to your customers.
Leave your customers with a professional flyer describing the many benefits of the platform.
Use this guide to better understand the platform, how to send invites, get your account setup, and much more.
Reach out to your Customer Success Advisor now.
